Mission
Vision Statement
The Indiana Memorial Union will be known as a vibrant campus center where members of the university community feel connected, engaged, and safe.
Mission
The Indiana Memorial Union:
Serves as the community center for all members of the university community-students, faculty, staff alumni, and guests.
Serves as part of the educational program of the university by providing opportunities for student development through volunteer services, employment, and self-directed activity.
Serves as a conference center for the Bloomington campus of Indiana University.
Provides the services, conveniences, and amenities that are needed in daily campus life and in support of the mission of the university.
Serves as a unifying force-a point of identification-in the life of Indiana University
Values
Integrity
We value the personal commitment to honesty and truth that is reflected in each associate's words and deeds.
DiversityWe value an open exchange of ideas while respecting each individual regardless of sex, race, creed, age, national origin, physical ability, or sexual orientation.
Student DevelopmentWe value a student-staff partnership that promotes the personal and educational development of Indiana University students.
History and TraditionsWe value the role we play in preserving and promoting the rich heritage and traditions of Indiana University.
BalanceWe value the balance that every associate must create for themselves as they establish the many roles they assume in their life.
Principles
Customer Service
We will deliver superior customer experiences.
Effective CommunicationWe will work together to establish and maintain effective communication links among all associates.
Continuous ImprovementWe will continually improve our physical plant, products, procedures, and programs.
TeamworkWe will work together toward common goals as mutually dependent team players.
EmpowermentWe are committed to enhancing our organizational effectiveness by supporting associates who accept the responsibility for decision-making that affects their work environment.
Training and DevelopmentWe are committed to providing effective training experiences to develop and retain motivated associates.
Financial PerformanceWe are committed to providing financial resources to support the broader mission of Indiana University while maintaining employment opportunities for associates.
Download the Indiana Memorial Union's Strategic Plan







